For remote teams, finding the right online meeting platform is paramount for maintaining connectivity, enhancing collaboration, ensuring productivity, and fostering a work environment that rivals the in-person experience. In this article, we assess the top online meeting platforms, offering a detailed guide to help you choose the best tool for your team’s specific needs.

After careful analysis and evaluation, we determined the top virtual meeting software for 2024 to be: 

Also read: Best Video Conferencing Software for 2024

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Featured partners

Expert score

Best for

Key Features

Zoom Phone logo.

Zoom

4.6

Best overall

  • Zoom AI companion
  • Whiteboard integration
  • Zoom Phone
Google Meet logo.

Google Meet

4.5

Best free tier

  • High-quality video and audio
  • Google Workspace Integration
  • Real-time captioning
Microsoft Teams logo.

Microsoft Teams

4.4

Best for enterprises

  • Microsoft 365 integration
  • Highly Scalable
  • Advanced security measures
Cisco Webex logo.

Cisco Webex

4.3

Best for security-focused teams

  • Webex Assistant
  • Real-time translation
  • Gesture recognition
Jitsi Meet logo.

Jitsi Meet

4.0

Best open-source option

  • Web and native SDKs
  • Fully encrypted
  • No account needed
Switchboard logo.

Switchboard

4.0

Best for collaboration

  • Multi-players browsers
  • Persistent rooms
  • Does not sell user data
Zoom Phone logo.

Zoom: Best overall

Overall Score

4.6/5

Pricing

3.5/5

Accessibility

4.6/5

Software Features

5/5

Support and Reliability

4.6/5

User Experience

4.5/5

Pros

  • Diverse pricing plans
  • AI-enhanced collaboration tools
  • Extensive meeting duration and capacity
  • Flexible and scalable cloud storage options
  • Integrates with most major productivity tools
  • End-to-end encryption option

Cons

  • 40-minute limit on free plan
  • Complexity in pricing and add-ons

Why we chose Zoom

One of Zoom’s definitive advantages is its streamlined setup and meeting initiation processes. Unlike Google Meet, which requires users to be embedded within the Google ecosystem, or Microsoft Teams, which is heavily integrated with Office 365, Zoom operates independently. This independence allows Zoom to offer a frictionless entry into meetings without the need for navigating through or integrating multiple software systems. Users can start or join meetings with a simple link, and the platform does not require attendees to install software or have an account, reducing barriers to participation significantly.

Zoom’s interface is intuitively designed, ensuring features such as screen sharing, accessing recorded meetings, or setting up breakout rooms are straightforward and accessible within one or two clicks. This contrasts with Microsoft Teams, where navigating through multiple tabs and menus can be necessary, and Google Meet, which often integrates controls into the Google Workspace toolbar, making them less apparent to casual users.

Zoom regularly continues to optimize its performance across a variety of network conditions, which helps maintain smooth video and audio quality during meetings. This is crucial for businesses that cannot afford interruptions during client calls or team collaborations.

Zoom is a prominent virtual meeting platform that emerged in 2011. It has since evolved into a cornerstone tool for video conferencing, known for its extensive functionality that supports video and audio calling, webinars, live chats, and large-scale online events. 

Primarily, Zoom focuses on providing high-quality video and sound, integration with a wide array of third-party applications, and features like virtual backgrounds, breakout rooms, and cloud recording, making it ideal for businesses of all sizes, educational institutions, and personal use. Its user-friendly interface ensures that participants can join meetings easily, which is critical for facilitating global communication.

However, Zoom could improve in areas like enhanced privacy controls and more extensive multilingual support to bolster its global usability. Recently, Zoom has made significant updates, including advanced features such as Zoom Whiteboard, Zoom Apps, and improvements in the platform’s encryption protocols to enhance security and user engagement. 

Zoom AI companion: Enhances meeting productivity by assisting with drafting messages, taking notes, summarizing meetings, and more, all facilitated by AI technology.

Whiteboard integration: Provides a dynamic whiteboard feature with unlimited boards available in higher-tier plans, allowing for real-time collaboration, brainstorming, and visual presentation during meetings.

Zoom Phone: Offers full-featured PBX capabilities. This includes unlimited internal calling, metered outbound calling, and features such as voicemail transcription.

Translated captions: Supports global collaboration by providing automated captions in various languages.

Zoom rooms: A dedicated hardware setup designed to optimize group collaboration in shared physical spaces. 

Advanced security features: Features include end-to-end encryption for meetings, the ability to manage domains, and Zoom Customer Managed Keys, which offer control over encryption keys and data privacy.

Basic Plan

Cost: Free

Features:

  • Meetings up to 40 minutes long
  • 100 participants per meeting
  • Unlimited number of meetings
  • Basic whiteboard with 3 editable boards
  • Team chat
  • Basic clips with up to 5 two-minute videos

Pro Plan

Cost:

  • $13.32 per month per user, billed annually
  • $15.99 per month per user, billed monthly

Features:

  • Includes all features of the Basic plan
  • Meeting duration up to 30 hours
  • 5GB of cloud storage
  • Unlimited video clips
  • Free premium apps for 1 year (terms apply)

Business Plan

Cost:

  • $18.32 per month per user, billed annually
  • $21.99 per month per user, billed monthly

Features:

  • Includes all features of the Pro plan
  • 300 participants per meeting
  • Unlimited whiteboards
  • SSO, managed domains, and other advanced features

Business Plus Plan

Cost:

  • $22.49 per month per user, billed annually
  • $26.99 per month per user, billed monthly

Features:

  • Includes all features of the Business plan
  • 10GB of cloud storage
  • Phone with unlimited regional calling
  • Translated captions
  • Workspace reservations
  • Visitor management

Enterprise Plan

Cost: Contact sales for pricing

Features:

  • Includes all features of the Business Plus plan
  • 1,000 participants per meeting
  • Unlimited cloud storage
  • Full-featured PBX system
  • Includes Webinar and Rooms options

Additional Options and Add-ons

  • Large Meetings: Increase participant capacity up to 1,000 participants.
  • Cloud Storage: Additional options starting from $10/month.
  • Zoom Phone: Enhanced calling features integrated into your Zoom account.
  • Zoom Rooms: Dedicated hardware for conference rooms, priced separately.
Google Meet logo.

Google Meet: Best free tier

Overall Score

4.5/5

Pricing

4.4/5

Accessibility

4.6/5

Software Features

4.6/5

Support and Reliability

4.6/5

User Experience

4.3/5

Pros

  • Seamless integration with Google ecosystem
  • Highly accessible
  • Generous free version
  • Regular updates and innovations

Cons

  • Limited customization options
  • No built-in advanced features for free users

Why we chose Google Meet

When it comes to accessible, no-frills virtual meeting solutions, Google knocks it out of the park with their free Meet offering. This streamlined experience seamlessly intertwines with Gmail, Calendar, and the rest of Google’s ecosystem that so many of us live and breathe each day. Scheduling meetings, firing off invites, and joining calls becomes a one-stop shop—putting Meet a step ahead of Zoom’s free version which often requires separate plugins to connect with productivity tools.

Both Google Meet and Zoom allow up to 100 attendees to join a session, but for those fully submerged in Google’s platforms, Meet serves up a cleaner, more cohesive experience tailored to your existing workflow. 

Another standout aspect of Google Meet is its perfect balance of accessibility and security. You get all the ease of use and snappy Google integration, fortified by encryption and authentication that enterprises demand for confidential meetings. 

For professionals, families, freelancers, or anyone looking to leverage Google’s services, Meet is tough to beat. It masterfully combines quality video conferencing capabilities with the convenience of an all-in-one Google experience. It’s an ultra-accessible virtual meeting space without frustrating compromises. 

Google’s familiar branding graces yet another staple tool for personal and professional use. Google Meet has rapidly become a go-to web conferencing solution thanks to its seamless integration with the Google Workspace suite that so many of us interact with daily. With a staggering 300 million monthly users, this platform has solidified its place as a virtual meeting mainstay.

What’s the big draw? For starters, straightforward access. Google Meet offers a free basic version as well as premium tiers scaling up to $18 per user per month for teams and businesses—no surprise fees beyond the Google Workspace subscription. But the real sweet spot lies in Meet’s intuitive design and deep connectivity with other Google juggernauts like Gmail and Calendar. 

Meet packs an array of in-call tools to juice up engagement, from virtual backgrounds and emoji reactions to breakout rooms for dividing into smaller discussion groups. Recent upgrades have leveled up the audio/video quality alongside extending meeting durations for those marathon sessions.

On that enterprise front, Google is competitive, too. Their lineup of Meet hardware bundles partners with brands like ASUS and Logitech to optimize setups for conference rooms and all-hands meetings. High-end cameras, smart speaker displays—these bundles furnish the virtual meeting room of the future.

High-quality video and audio: Supports video resolutions up to 4K and includes noise cancellation and low-light mode.

Integration with Google Workspace: Integrates with Google Calendar, Gmail, and other Google Workspace tools.

Real-time captioning: Provides live, automated captions powered by Google’s speech recognition technology.

Secure encryption: All video and audio streams in Google Meet are encrypted in transit by default.

Breakout rooms: Facilitators can divide participants into smaller groups during a larger meeting.

Adjustable layouts and screen sharing: Users can customize their viewing options and easily share their screens or specific applications to facilitate presentations and collaborative sessions.

Free Plan

  • Participants: Up to 100
  • Meeting duration: Up to 60 minutes
  • Features: Standard features like screen sharing, adjustable layouts, and real-time captioning.

Google Workspace Starter

  • Cost: $6 per user/month
  • Participants: Up to 100
  • Meeting duration: Up to 24 hours
  • Storage: 30 GB cloud storage per user
  • Additional features: US and international dial-in numbers, 24/7 online customer support.

Google Workspace Standard

  • Cost: $12 per user/month
  • Participants: Up to 150
  • Meeting duration: Up to 24 hours
  • Storage: 2 TB cloud storage per user
  • Additional features: Security management controls, custom business email

Google Workspace Plus

  • Cost: $18 per user/month
  • Participants: Up to 500
  • Meeting Duration: Up to 24 hours
  • Storage: 5 TB cloud storage per user
  • Additional features: Enhanced security and compliance features

Google Workspace Enterprise

  • Cost: Contact Google for pricing
  • Participants: Up to 500
  • Meeting duration: Up to 300 hours
  • Features: All features of Plus plan, plus meeting recordings saved to Google Drive, intelligent noise canceling, and live streaming in your domain.
Microsoft Teams logo.

Microsoft Teams: Best for enterprises

Overall Score

4.4/5

Pricing

4/5

Accessibility

4.6/5

Software Features

4.5/5

Support and Reliability

4.6/5

User Experience

4.2/5

Pros

  • Integrated Office 365 suite
  • Comprehensive communication features
  • Extensive customization options
  • Highly Scalable
  • Advanced security measures

Cons

  • Resource intensive
  • Bit of a learning curve
  • Mobile app limitations

Why we chose Microsoft Teams

Microsoft has taken a full-court press approach with its Teams platform, aiming to create an all-encompassing virtual workspace that goes far beyond just enabling video calls. This powerful offering brings a whole suite of collaborative tools to bear, from shared workspaces and deep integration with Office 365 to sophisticated team channel management.

While Zoom has rightly earned praise for its user-friendly video conferencing paired with stellar audio/visual quality, its streamlined approach can fall short when collaboration demands extend into project management and real-time document co-authoring. In these areas, Zoom often requires supplementing with third-party productivity apps.

Cisco Webex touts strong security controls and hosting features but frequently requires tedious integration efforts and workarounds to sync smoothly with the everyday workplace software tools teams rely upon. Teams, on the other hand, provides a truly unified experience by granting direct access to the entire Microsoft productivity suite—from SharePoint and OneNote to Planner—all within a single interface. No more disruptive app-juggling required.

For organizations already deeply invested in the Microsoft ecosystem, Teams represents a holistic virtual headquarters environment. High-definition video meetings blend seamlessly into privacy-conscious file sharing, collaborative cross-team document co-authoring, delegating tasks on shared project boards, and persistent chat streams for ongoing ideation. All without ever disrupting workflows by exiting the Microsoft universe.

Microsoft Teams has rapidly emerged as a leading virtual workspace platform, particularly favored by enterprises for its deep integration with the Microsoft 365 ecosystem. Launched in 2017, Teams combines video conferencing capabilities with robust communication and collaboration tools like chat, file sharing, and task management—all within a unified interface.

For organizations already relying on Microsoft services such as Office 365, SharePoint, and OneDrive, Teams offers a seamless experience by acting as a centralized hub to access these tools. This integration streamlines workflows and enhances productivity by eliminating the need to constantly switch between different apps.

While video meetings are a core function, Teams also facilitates comprehensive team collaboration across locations and departments. Persistent chat channels, co-authoring documents in real-time, and coordinating projects on shared workspaces are key strengths that distinguish Teams from basic video conferencing platforms.

A major appeal for larger enterprises is Teams’ security measures and extensive administrative controls. IT admins can enforce granular user permissions and security policies and maintain centralized management over the entire Teams environment—critical for enterprises with stringent compliance requirements.

However, this level of complexity can be a double-edged sword, creating a steeper learning curve compared to more simplistic virtual meeting solutions. Recent updates have focused on improving the overall user experience, such as adding AI-powered noise suppression, dynamic presentation views, and virtual breakout rooms during meetings.

While Teams excels at internal collaboration within an organization, its capabilities for external communication with clients or partners could be streamlined further. Microsoft may look to enhance this area as the need for seamless external virtual interactions grows.

Comprehensive video and audio conferencing: Provides high-quality video and audio conferencing, supporting meetings with up to 1,000 interactive participants and up to 10,000 viewers in live events.

Extensive integration with Microsoft 365: Seamless integration with Office apps allows users to collaborate on documents in real-time, access emails, and manage calendars directly within the app.

Advanced communication features: Includes rich communication features such as chat, meeting recordings, live captions, and a hand-raising feature.

Customizable meeting experiences: Allows users to personalize their meeting experience with features like background blur, custom backgrounds, and Together mode, which places participants in a shared virtual space.

Enhanced accessibility and security: Live captions and adjustable layouts, and enterprise-grade security.

Innovative meeting devices: Compatible with a range of devices designed specifically for meetings, including speakerphones and room systems.

Teams Essentials

  • Cost: $4.00 per user/month
  • Features: Unlimited group meetings up to 30 hours, 300 participants, 10 GB cloud storage, chat, file sharing, tasks, polling, data encryption, live captions, Microsoft Whiteboard, and team meeting recordings with transcripts.

Microsoft 365 Business Basic

  • Cost: $6.00 per user/month
  • Features: Includes everything in Teams Essentials plus custom business email, web and mobile versions of Office apps, 1 TB cloud storage, identity and user management, and more advanced security and compliance features.

Microsoft 365 Business Standard

  • Cost: $12.50 per user/month
  • Features: All features of Business Basic, plus desktop versions of Office apps, more sophisticated meeting features like webinar hosting, larger cloud storage options, and access to new productivity tools like Microsoft Loop and Clipchamp.

Microsoft 365 Business Premium

  • Cost: $22.00 per user/month
  • Features: Includes everything in Business Standard, with advanced security measures like cyberthreat protection and device management, enhanced security for business data, and advanced administration features.
Cisco Webex logo.

Cisco Webex Meetings: Best for security-focused teams

Overall Score

4.3/5

Pricing

4.1/5

Accessibility

4.5/5

Software Features

4.5/5

Support and Reliability

4.6/5

User Experience

4/5

Pros

  • Integration with Salesforce, Microsoft 365, and more
  • End-to-end encryption and compliance (HIPAA, FedRAMP)
  • Supports large-scale webinars and events with up to 100,000 attendees
  • Real-time translation, noise removal, and AI-powered meeting assistance
  • Customizable and intuitive interface

Cons

  • Features can be overwhelming for less tech-savvy users
  • Higher cost compared to competitors

Why we chose Webex Meetings

Cisco Webex raises the bar with its comprehensive security arsenal tailored for enterprise and highly regulated environments. This platform distinguishes itself through stringent encryption protocols, certified compliance with stringent government standards, and integration with advanced third-party security solutions.

Webex provides end-to-end encryption across all meeting communications—video, audio, screen shares, you name it. This ensures content remains secure and inaccessible to outside parties. But Webex goes a step further by achieving FedRAMP authorization, a key compliance requirement for government agencies and contractors bound by strict security mandates. While Microsoft Teams offers enterprise-level security controls, it lacks this direct FedRAMP certification included with Webex.

Underpinning Webex is Cisco’s secure global infrastructure comprised of SOC2 and ISO-certified data centers outfitted with multi-layered physical and cybersecurity protections. This level of transparency into their hardened data centers provides assurance often lacking from other virtual meeting providers like Switchboard, which is less forthcoming about security compliance and infrastructure details.

For organizations operating in highly regulated sectors like finance, healthcare, or government—or any enterprise that regards ironclad security as paramount—Cisco Webex stands out as the virtual meeting solution architected from the ground up with compliance and data protection as priorities. Its multi-layered security approach provides the peace of mind that sensitive communications remain secure without compromise.

Cisco’s flagship Webex Meetings platform has solidified its position as a powerful virtual collaboration solution trusted by teams spanning small businesses to global enterprises. With its roots tracing back to the Webex company founded in 1995 and acquired by Cisco in 2007, the platform has become a comprehensive ecosystem for HD video conferencing, VoIP calls, screen sharing, and team messaging.

While slick video quality and crystal-clear audio are core draws, Webex Meetings truly shows its capabilities when it comes to secure, scalable communication. End-to-end encryption, FedRAMP certification for government use, and adherence to stringent global compliance standards make it a go-to for sectors like finance, healthcare and legal where iron-clad security reigns supreme. This robust security posture is a key differentiator as Webex targets deployments across organizations of all sizes.

The platform particularly excels for modern, distributed workforces through localization in over 100 languages via real-time translation and a suite of accessibility tools. These multilingual capabilities ensure global teams can collaborate seamlessly without language barriers.

That said, Webex’s user interface and engagement features could be refined to match the intuitive experiences delivered by streamlined competitors like Zoom. Creating a more engaging, interactive virtual meeting space remains an area of improvement for Cisco.

Webex Assistant: Offers a voice-activated AI assistant that can take meeting notes, highlight action items, and provide real-time transcripts.

Noise removal and voice optimization: Utilizes advanced technology to remove background noise and optimize speech clarity during meetings.

Real-time translation: Supports instant translation into over 100 languages for inclusive and accessible communication.

Gesture recognition: This feature allows participants to interact with the meeting environment by using physical gestures, such as giving a thumbs-up.

Webex huddle: Facilitates spontaneous, unscheduled meetings without the need for pre-planning or setup.

Immersive share: Enables presenters to overlay their videos onto shared content for a more engaging presentation style.

Webex Free:

  • Cost: $0 per license/month
  • Features: Unlimited meetings up to 40 minutes, up to 100 attendees, screen sharing, unlimited whiteboarding, and local meeting recordings.

Webex Meet:

  • Cost: $14.50 per license/month
  • Features: Everything in Webex Free plus meetings up to 24 hours long, up to 200 attendees, 10 GB of cloud recording, advanced noise cancellation, and closed captions.

Webex Suite (Meet + Call):

  • Cost: $25 per license/month
  • Features: Everything in Webex Meet plus a business phone number, the ability to call any telephone number, visual voicemail, and 6-way conference calling.

Webex Enterprise:

  • Cost: Custom pricing (contact Cisco for details)
  • Features: All features in Webex Suite plus support for up to 1,000 attendees, local and unlimited cloud meeting recording, and FedRAMP authorized security.
Jitsi Meet logo.

Jitsi Meet: Best open-source option

Overall Score

4/5

Pricing

4.4/5

Accessibility

4.2/5

Software Features

3.8/5

Support and Reliability

3/5

User Experience

4/5

Pros

  • Free and open-source
  • No account required
  • High degree of customization and flexibility
  • Offers encryption by default

Cons

  • Recording requires an external solution (Jibri)
  • Chat feature lacks resources like file sharing, fewer emojis, and reactions compared to competitors

Why we chose Jitsi Meet

Jitsi Meet carves out a unique niche by leveraging the power of open-source freedom. This platform distinguishes itself from mainstream solutions like Google Meet and Cisco Webex through unparalleled customization capabilities and a cost-effective, scalable architecture.

One of Jitsi’s biggest draws is its open-source nature, which allows developers and organizations to modify the platform’s source code to create tailored virtual meeting experiences. This level of customization simply can’t be matched by Google and Cisco’s more closed, proprietary environments, which restrict significant changes and third-party integrations.

While Meet and Webex excel at reliable out-of-the-box video conferencing, their feature roadmaps are largely dictated by the parent companies’ priorities. Jitsi, on the other hand, allows teams to adapt the platform’s capabilities to their specific workflows and systems without being beholden to corporate development cycles.

Another key differentiator is Jitsi’s fluid scaling abilities and unlimited free pricing structure. From small internal meetings to massive public conferences, the platform can scale up seamlessly without incurring incremental usage costs—a stark contrast to Meet and Webex which gate larger attendee capacities and advanced controls behind paid subscriptions.

Perhaps most crucially for security-conscious teams, Jitsi provides the coveted ability to host meetings entirely on-premises or via private cloud deployments. This ensures complete data autonomy compared to Google and Cisco’s more opaque multi-tenant architectures, which inherently involve some dependency on third-party servers and networks.

Jitsi Meet prioritizes privacy and security as a key differentiator. All video, audio, and chat communications are encrypted by default with no obligatory account creation—a refreshing stance amid growing concerns around data privacy. 

The open-source nature of Jitsi Meet is another major draw, especially for developers and organizations seeking extensive customization capabilities. With full access to the platform’s source code, users can modify features, integrate with third-party applications, and tailor the experience to meet their unique requirements. This flexibility simply can’t be matched by proprietary closed-source solutions.

While ease-of-use and cost-effectiveness are strengths, with zero subscription fees required, Jitsi Meet does face some shortcomings compared to commercial alternatives. User support could be lacking for non-technical audiences, and functionality like recording meetings requires additional integration work to operate smoothly out-of-the-box.

However, the open-source community behind Jitsi Meet continues actively developing the platform. Recent updates have focused on polishing the overall user experience with enhanced moderation controls, improved scalability for large meetings, and better cross-platform stability.

For teams seeking a virtual meeting space that values privacy by default and offers extensive customization potential without costly subscriptions, Jitsi Meet stands out as a capable open-source contender. As the remote work revolution presses on, this free, flexible platform seems poised to find an expanding niche.

Also read: Best Free VoIP Services & Software for 2024

HD audio and video: Supports high-definition audio and video for clear and quality communication during meetings.

Fully encrypted: All communications within Jitsi Meet are encrypted by default.

Web and native SDKs: Offers software development kits for both web and native applications, enabling easy integration into various platforms.

No account needed: Participants can join a Jitsi Meet conference without the need to create an account, simplifying the process of setting up meetings.

Screen sharing and collaboration: Users can share their desktop or a specific application window and collaborate using integrated tools like Etherpad.

Customizable URLs: Allows the creation of custom URLs for each meeting.

Jisti is a free, open-source video conferencing solution. 

Free Usage

  • Cost: $0
  • Access: Unlimited access to all basic features including HD video and audio, screen sharing, and chat.

Self-Hosted

  • Cost: Free if you host it yourself, though you’ll incur your own hosting and maintenance costs.
  • Control: Full control over your instance including customization and data management.

Jitsi as a Service (JaaS)

  • Offers advanced features and dedicated hosting through 8×8, a partner company.
  • Cost: Pay-as-you-go pricing model based on usage, specific details would need to be obtained directly from 8×8.
Switchboard logo.

Switchboard: Best for collaboration

Overall Score

4/5

Pricing

4.4/5

Accessibility

3.8/5

Software Features

4.3/5

Support and Reliability

3.8/5

User Experience

3.9/5

Pros

  • Integration of multiple applications within a single virtual room
  • Create permanent public and private rooms
  • Each room features a history of chat threads and shared content
  • Data traffic is encrypted
  • Does not sell user data

Cons

  • Limited market presence could affect adoption rates
  • Dependence on web-based tools

Why we chose Switchboard

Switchboard is emerging as a standout solution by redefining meetings as immersive, collaborative workspaces.

While Zoom undoubtedly excels as a reliable video conferencing platform with widespread adoption, its strengths primarily lie in enabling clear audio/visual communication. Features like breakout rooms and whiteboards allow some level of interaction, but users often get relegated to passive observation roles, especially during presentations.

Switchboard flips this paradigm by integrating a multiplayer browser environment directly into the meeting space. Participants become active collaborators able to interact with documents, apps, and tools together in real time without constantly switching views or screen-sharing. This first-of-its-kind approach keeps everyone engaged and significantly boosts productivity during meetings.

Another key advantage is Switchboard’s persistent virtual workspace and “meeting memory” capabilities. Rather than having transient, disposable sessions like Zoom calls, Switchboard provides teams with an always-available environment to leave projects, notes, and works-in-progress exactly as they were. This eliminates the friction of needing to redundantly set up and circulate materials each time.

For remote teams that prioritize active collaboration over passive communication, Switchboard provides an unmatched experience. Instead of video conferences, where productivity gets disrupted by constant screen shuffling, Switchboard melds meetings and work into one seamless multiplayer flow.

Aiming to redefine remote collaboration, Switchboard has emerged as a pioneering virtual meeting solution that goes far beyond traditional video conferencing. Founded in 2020, the platform was inspired by the challenges of conducting engaging online guitar lessons—a lightbulb moment that virtual communication required much more than just face-to-face video.

Switchboard provides an integrated, persistent online workspace where teams can actively collaborate in real-time on documents, apps, and browser-based tools—all within a single unified virtual environment. This reimagined approach moves far beyond passive video calling to foster highly interactive and productive sessions ideal for dynamic teams in fields like tech, design, and project management.

Rather than awkwardly juggling uploads, shares, and separate instances, Switchboard’s virtual rooms maintain complete continuity, allowing collaborators to simply pick up wherever they last left off. Work streams no longer get fragmented across a patchwork of disconnected apps and uploads.

Secure encrypted communication is also a hallmark, making Switchboard an appealing choice for teams handling sensitive data. However, the platform does have some ground to make up when it comes to desktop app integration and comprehensive communication features offered by more established players like Zoom.

The latest upgrades have focused on enhancing real-time, multi-user interactions within documents while expanding the range of integrable web-based tools and resources. 

Also read: Best Collaboration Software & Tools in 2024

Multiplayer browsers: Allows multiple users to interact with the same web-based applications simultaneously within a virtual room.

Persistent rooms: Offers permanent rooms that save your setup and work, so everything is exactly as you left it when you return.

Meeting memory: A comprehensive history of all interactions, including chat threads and shared content within each room, which helps users track and retrieve information from past discussions.

Integrated digital workspace: Seamlessly integrates various web-based tools such as Google Docs, Figma, Trello, and Jira into one shared space, eliminating the need to toggle between different apps and tabs.

Visual collaboration space: Provides an expansive virtual space that supports visual and interactive collaboration across team members, suitable for brainstorming, planning, and reviewing projects.

Encryption and privacy: Ensures all data traffic between the user’s client and Switchboard’s infrastructure is encrypted in flight and at rest, with a strict policy against selling user data.

Free Plan

  • Cost: $0
  • Rooms: Up to 5
  • Members: Up to 10
  • Storage: 4GB per member (up to 40GB total)
  • Guests:
    • Workspace guests: Up to 5
    • Meeting guests: 100 per month
  • Access to older chats: 15 days
  • Meeting tools: Basic, including voice and video calls

Pro Plan

  • Cost: $15 per member per month (billed annually)
  • Monthly billing option: $19 per member
  • Rooms: Up to 200
  • Members: Up to 500
  • Storage: 20GB per member (up to 300GB total)
  • Guests:
    • Workspace guests: Up to 250
    • Meeting guests: Unlimited
  • Access to older chats: Unlimited
  • AI tools: Included
  • Meeting tools: Enhanced, including calendar integration
  • Security & admin tools: Advanced, including SSO and permissions management

Enterprise Plan

  • Custom pricing: Contact for details
  • Rooms and members: Custom limits
  • Storage: Unlimited
  • Guests: Custom limits
  • Access to older chats: Unlimited
  • Meeting, security & admin tools: Customized features

Key components of virtual meeting software

The quality of video and audio is at the forefront of any effective virtual meeting solution. High-definition video and crystal-clear audio are essential for fostering natural conversations and maintaining engagement throughout the meeting. Blurry visuals or muffled audio can quickly derail even the most important discussions, making it crucial for virtual meeting software to prioritize these fundamental elements.

Equally important is the ease of use. An intuitive interface that streamlines the process of setting up, joining, and navigating meetings is a game-changer. Whether it’s a quick catch-up or a lengthy presentation, participants should be able to dive right in without the need for extensive training or convoluted setup procedures.

Virtual meeting software must also prioritize robust security and privacy measures. Features like end-to-end encryption, secure meeting IDs, and password-protected access ensure that confidential information remains safeguarded, giving participants peace of mind throughout their virtual interactions.

Beyond the basics, virtual meeting software should offer a suite of collaboration tools that empower participants to work together seamlessly. Screen sharing, real-time messaging, whiteboards, and file sharing capabilities enable teams to present ideas visually, brainstorm, and collaborate on documents in real-time, fostering a sense of cohesion and productivity.

Seamless integration with other business tools, such as calendars, email systems, and project management software, is another hallmark of top-notch virtual meeting platforms. This integration streamlines workflows, minimizes context-switching, and enhances overall productivity for teams and individuals alike.

Also read: Best Web Conferencing Software for 2024

Benefits of using a virtual meeting platform

Virtual meeting platforms have become essential tools for organizations across the spectrum, from agile startups to global conglomerates, streamlining communication and fostering seamless collaboration. For scrappy entrepreneurs building the next big thing, these platforms offer a cost-effective way to engage remote teams and clients without the logistical headaches and expenses of constant travel. This accessibility is a game-changer for young companies laser-focused on rapid growth without the overhead of physical office spaces weighing them down.

As businesses find their stride, virtual meeting software truly shines with its robust suite of collaboration tools. Screen sharing, real-time messaging, whiteboards, and document-sharing capabilities transform meetings from mundane monologues into dynamic, engaging sessions. These rich interactive features foster deeper participant involvement and more productive outcomes than traditional teleconferences alone could ever achieve. Plus, the ability to record sessions and integrate with project management tools helps these fast-moving crews maintain alignment as they charge forward.

For those corporate behemoths spanning multiple continents, scalability is where virtual meeting platforms flex their muscle. They can effortlessly accommodate everything from daily team stand-ups to quarterly report webcasts streamed globally. Stringent security safeguards like end-to-end encryption and advanced access controls ensure communication remains confidential, helping these giants navigate an ever-evolving landscape of data regulations and compliance standards.

But the benefits don’t stop there. Many premium virtual meeting solutions incorporate insightful analytics that empower leaders to track engagement metrics and continually optimize their communication strategies. In today’s data-driven world, this constant pursuit of measurable improvement can be the secret weapon for organizations striving to boost performance and productivity across every level.

Challenges presented by implementing an online meeting platform and how to overcome them

Implementing an online meeting platform can present several challenges, particularly as organizations adapt to new ways of working. Effectively addressing these hurdles is crucial for leveraging the full potential of virtual collaboration tools.

1. Technical difficulties: One of the most common challenges is the range of technical issues that users might encounter, from connectivity problems to software glitches. 

Solution: Ensure that all team members have access to adequate training sessions and user guides. It’s also beneficial to have IT support readily available to handle any issues promptly, which helps minimize downtime and frustration.

2. Resistance to change: Some employees may resist transitioning from traditional meeting methods to virtual platforms, particularly if they are not tech-savvy. 

Solution: Management should lead by example, actively using the platform and highlighting its benefits. Offering incentives for participation and showing tangible results from its use can also help increase adoption rates.

3. Security concerns: With the rise of cyberthreats, security is a top concern when implementing any new tech solution. 

Solution: Choose platforms known for strong security measures and ensure they offer end-to-end encryption, compliance with data protection regulations, and options for secure guest access. Regularly update your team on best security practices and protocols.

4. Engagement issues: Keeping participants engaged during virtual meetings can be challenging compared to face-to-face interactions. 

Solution: Utilize features like interactive polls, Q&A sessions, and breakout rooms to make meetings more interactive. Encourage video usage to foster a more engaging and personable meeting environment.

5. Overlapping tools: Many organizations face the challenge of overlapping tools that have similar functionalities, which can confuse users and dilute the effectiveness of the chosen platform. 

Solution: Streamline communication and collaboration tools by selecting a single platform that integrates well with existing workflows and eliminates redundancies.

6. Scaling issues: As organizations grow, their needs evolve, and the initial meeting platform may not scale adequately. 

Solution: Select a platform that can scale with your business, accommodating more users and providing additional features as needed. Regularly review your platform’s capabilities against your company’s growing needs.

Also read: VoIP vs. Cellular: What’s the Difference? 

Finding the best virtual meeting platform for your business

Virtual meeting platforms are here to stay as vital tools for modern businesses. These powerful solutions bring teams together across cities, countries, and continents—enabling seamless communication and real-time collaboration like never before. Not only that, but they offer enticing perks like cost savings, productivity gains, and better engagement compared to old-school conferencing.

That said, implementing virtual meeting technology is not always simple. Tech troubles, reluctant users, security risks, and keeping remote attendees engaged are just some potential potholes in the road. Dodging these requires some savvy planning upfront.

First, do your homework and find a platform tailored to your company’s unique needs and culture. Scope out factors like integration options, user-friendliness, and scalability to ensure long-term viability. Then, get people properly trained, lock down security, and get creative with tactics that’ll keep virtual sessions engaging and interactive.

If you put in the groundwork, virtual meetings can reshape how work gets done at your organization. That borderless, future-proofed connectivity could be what separates the innovators from the imitators. 

Looking for a full-service VoIP provider? Check out our VoIP Software Guide for 2024

FAQs

Essential features include high-quality video and audio, robust security measures, seamless integration with other tools, and interactive capabilities like screen sharing and real-time collaboration.

Organizations can foster adoption by providing thorough training, demonstrating the platform’s benefits through regular use, and ensuring strong technical support is available to assist users.

The best app for virtual meetings depends on your needs. Zoom is known for its user-friendliness and reliability, while Microsoft Teams excels in integrating with Office 365. For smaller meetings, Google Meet offers simplicity and ease of use. Each platform has unique features to fit different requirements.

Zoom is currently the most used virtual meeting platform, especially popular for its ease of use, reliability, and comprehensive features. It gained widespread adoption during the COVID-19 pandemic and remains a top choice for businesses, educators, and individuals.